Parallel HR Solutions is looking to secure several Help Desk and Technical Support Analysts to provide world class technical support for a leading global organization. The designated worksite is in Salt Lake City, UT. Fluency in Portuguese, Chinese, Japanese, or Korean is highly preferred.

Required:
• Good Windows OS experience (XP, Vista, 7, and CE)
• Microsoft Office Suite (Excel, Word, PowerPoint, Access, Visio, and Project)
• Associates or Bachelors Degree from an Accredited University

Must also have experience with one or more of the following:
• Account provisioning (creation, deletion, modification, and entitlements) within Exchange
• Working knowledge of Active Directory/NT domains.
• Microsoft Sharepoint
• Citrix Terminal Server troubleshooting
• Mobile technologies (Blackberries, Citrix, VPN)
• Active Directory administration
• Basic networking (DHCP, DNS)
• Audio conferencing and Voice related support
• Administrative tools for Exchange, Email-based Faxing, Mainframe, File Transfer Administration PC hardware knowledge
• Networking and networking hardware—wired and wireless
• Hardware and software diagnosis skills

Bilingual skills ideal

Rate: $17-$19/hour
To apply please email resumes to jake.canner@parallelhr.com