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Hiring a Implementation Analyst in SLC, UT

July 29th, 2015

Our client, an established and reputable insurance company that offers a comprehensive suite of products and services is looking for an Implementation Specialist to provide internal and external support for the On Line Enrollment systems.  In this role, you would be responsible for implementing complex interfaces, designing new interfaces, developing and maintaining relationships with vendors and clients.

Essential Duties & Responsibilities: Other functions may be assigned as business

conditions change.

· Provide research resolution for escalation of issues

· Resolve data discrepancies from interfaces

· Manage interface project renewals for groups

· Perform quality assurance testing – validates and tests solutions to ensure accuracy

of client set up variables

· Build platforms for new and renewal enrollments

· Coordinate the transfer of files to the appropriate carriers

· Assess the appropriate method and identify resources for the conversation of client

data to systems and software

· Conducts needs analysis to determine appropriate workforce management solution

requirements for new or existing clients

· Consults on the installation of client site software and equipment and coordinates

technical support to resolve issues

· Ensures the successful “hands off’ to the Account Managers following

implementation

· Manage implementation process with Account Managers and Clients.

· Assist in sales process with Producers

· Participates in project planning and project coordination

· Maintains files to ensure proper documentation of client requests

· Provides functional design guidance with regard to client rules, plans and

procedures.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential

duty satisfactorily. The requirements listed below are representative of the knowledge,

skill, and/or ability required. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

· Must have a combination of technical know-how and interpersonal

communication (social skills)

· Must have a customer service attitude and demeanor

· Must have a strong drive to get the job done on time and accurately

· Must be detailed oriented

· Must be able to handle and work with ambiguous instructions

· Must be able to work independently and manage multiple project and tasks at the

same time.

· 3+ years in a related position

· Must have knowledge of Employee Benefits including disability and life

· Must have prior online enrollment system and implementation experience

· Must be able to work outside or normal work hours

· MS Office, with strong excel skills

Please send resume to david.derby@parallelhr.com

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